Frequently Asked Questions
We compiled and answered some questions that are predominantly directed to us by our customers before buying proxies.
Can't find your question? Contact us via Live Support!The proxy service to be used in the Silkroad Online game is the ISP proxy type, and this proxy type already includes IPv4 protocol and SOCKS5 support. Therefore, the preferred type of proxy in Silkroad Online is IPv4, which is suitable to ensure the best performance in communicating with the game.
Since Silkroad Online is a desktop-based game, SOCKS5 is recommended as the fastest proxy server type. When choosing a proxy service for Silkroad Online Proxy, you can choose the SOCKS5 protocol. SOCKS5 protocol can also be used when choosing a proxy service for Knight Online.
The proxy service used in the Silkroad Online game is called "Silkroad Online proxy"". These proxies can be used on all servers, but it is necessary to contact the sales manager for the order stages.
The following ports are permanently blocked on FastProxy:
- 25
- 110
- 465
- 587
These ports are blocked to prevent any email SPAM that may be sent through proxies.
No, your proxy is generated according to the country selection at the stage of purchase. You can buy new proxy for different country.
All your proxies have separate ports, both HTTP and SOCKS5 ports are written on your My Proxies page. You can connect according to your intended use.
All our proxies are based on IPv4 addressing technology.
In some cases, your credit card payments may be rejected by your bank. To fix payment errors, please follow the steps below:
- Make sure the name on the card matches the name entered on the payment page .
- Check whether your card number has been entered correctly.
- The security code (CVC) has been entered correctly.
- There is not enough fund on the payment card.
If the above steps do not solve your payment problem, you can see your payment note on the My payment history page. We recommend that you contact your bank for more detailed information.
You can fix most proxy issues by following these steps:
- Make sure that the proxy address you connected to is in your proxy list.
- Make sure that the port information given to you is correct.
- Make sure your proxy's username and password are correct.
- Otherwise, please contact the customer representative via live support and get information.
HızlıProxy accepts all Debit and Credit cards and FAST/EFT. We plan to add more payment methods in the future.
Proxies may also have problems such as "disconnection", "connection error", "username and password". But if you still find a problem - contact support on the site.
We know how valuable your time is to you, so we try to issue a proxy instantly. Most orders are placed automatically, selection of IP addresses may take a few minutes. If proxies are not received within 30 minutes, please contact live support on the site.
Unfortunately, we cannot answer this question because neither we nor the provider from whom the IP addresses are rented keep statistics on the use of IP addresses.
Definitely. We always provide proxies with as many subnets as possible. Please notify live support before purchasing.
Since you're communicating with your purchased proxy and "asking" it to retrieve data from a website and send the response back to you, there's a chance you'll experience slower internet speeds.
As HızlıProxy, we try to answer all your questions as clearly as possible and we add the most frequently asked questions and answers to this page by our users. However, if you cannot find the answer to the question you are looking for, you can connect to our live support team and get support. In some cases, it may take time for us to answer your questions due to workload, and therefore we do not want you to waste time on the live support screen. You can send an e-mail to our second contact address, [email protected], and send any questions and opinions you may have.
Our proxies support all protocols necessary for internet operation: HTTP, HTTPS, SOCKS5 - all of these protocols are included in the order. This data will be provided to you after payment.
Our proxy servers should make sure when a customer uses it with a single device. Currently for many people it is very important to use proxy on several devices. We do not prohibit our users from using it in any way, but connecting large numbers of connections to a single proxy will result in slowdowns. For smooth proxy usage without any slowdowns, we recommend not using more than a single connection at a time.
Certainly! We always provide proxies with as many different subnet propagations as possible.
Currently, our service can offer you Proxy not only with a single piece but also with packages. When you buy a package with more than 10 Proxies - you get up to 10% discount, this is the difference between one proxy and the package.
No, you cannot extend such Proxies. You should remember and check your control panel from time to time. By the way, we have a reminder system. You will receive an Email and SMS with a reminder message 3 days before the period ends.
We provide only the highest quality proxies that match the purpose, and in case of any technical problems with the received IPs - you can contact live support.
We try to update our proxy list for our customers as often as possible. We are rapidly increasing the number of subnets and the list of countries.
Of course, if your proxy is blocked within the first 24 hours after purchase, you can change it for free.
We have certain conditions for you to use our proxies. That's why you need to choose the platform you'll use to make sure you don't violate our terms of use. Our terms of use: Please review our page https://en.hizliproxy.com.tr/pages/terms-of-use
No. You do not need to use a proxy that belongs only to the country in which the game you play or the platform you use is located. You can choose any country you want. (Some voting platforms may have restrictions or filtering, please check the game rules.)
Definitely! We provide you with our special proxies for one person only.
To place an order, first select the package that suits you for your preferred proxy country, select the purpose of Proxy usage in the order window that will appear, and place your order. If you do not have sufficient balance in your account for your order, you can top up the balance from the "Load Balance" section and then place the order.
